Consulting
Our Call Center Expertise – given to you!
Sales Force Israel has the experience necessary to help you set up, expand, or just make your current team better.
Whether you require a custom Call Center solution designed from scratch or an existing system with features tailored for your specific needs, we’re ready to put our industry knowledge and technical expertise to work for you.
Best in the industry techniques coupled with leading technology is the root of our unique consulting services. We combine seamless services with the most diverse response capabilities available anywhere.
* Its the People!, The people are what make call centers run. We know how to choose the right staff, train the current staff empowering them to be your greatest asset.
* VoIP capabilities, though our international call centers house most of our agents, our team can work from anywhere, which can eliminate the need to commute and reduce costs.
* Integrating staff, through a technologically advanced call center infrastructure which enables capacity on demand. We can grow your project at a moments notice!
* Dynamic call routing maximizes the operative efficiency utilization of our best call center agents.
* Real-time interactions are processed through Internet-enabled agent desktop environments.
Call Center Technology
Some features of our Call Center Outsourcing Technologies
Phone - Native language speakers are your company’s representatives ensuring that your clients are 100% satisfied.Web Chat -The perfect solution to catch maximum lead capture. Actively engaging customers with a low barrier contact method increases sales
Click to talk -Your customer doesn’t have to pick up the phone – just one click and we answer.
Email Response - Fast, skills based, integrated. What more must be said?
